Information for Our Guests
KASHMIR WELLNESS & SPA
Dear guests,
Here you will find useful information for your stay in
Kashmir Wellness & Spa Hotel
Kashmir Wellness & SPA Hotel, Velingrad – embodying decades of history,
Keeping the warmth of the past, embodying the rhythm of the present and future!
A concept born from the idea of something special, unique, and
one of a kind.
A concept that united the theory of the five elements, the symbol of life, the world, ourselves –
Earth, air, water, fire, and spirit!
✓ Earth – yes, she wasn't chosen by chance, it was here, at the 'Centre of the World', that 'His
'Pupa,' where the 24th meridian meets the 42nd parallel, we built our 'home'.
✓ Air -- in the embrace of evergreen, ancient pine forests, Kashmir makes
Breathe in. Feel it too. Breathe in the forest!
✓ Water – Thracians, Slavs and Proto-Bulgarians, mighty rulers and beloved
Healers bathed in it. They healed their bodies and souls in it. Access to it was permitted to
Only the chosen.
✓ Fire – strength, power, warmth – the Sun, a priceless gift from one of the warmest
of the Bulgarian cities – Velingrad.
✓ Soul – a particle we gave away to bring it all together into the perfect
harmony – to pave the way between humanity and nature.
The concept of perfect comfort
To make our dream even more complete, we built a complex,
combining uncompromising luxury, precise design, and thoughtfulness in every
details! Natural materials, modern solutions, and cutting-edge innovations are ready
to welcome you and transport you into a world created just for you. Yes, that's precisely what
The idea, just for you. We believe everyone needs a real break,
desired peace and time for yourself. Exclusive service with guaranteed quality and
uniqueness. A service where the care of our guests is paramount and
determines our decisions and work
Kashmir Wellness & SPA Hotel Welcomes guests over 14 years old.
Kashmir Wellness & Spa Hotel in Velingrad has 115 rooms, comprising:
1. Double Deluxe Room – 82
2. One Bedroom Premium Apartment – 29
3. Two Bedroom Premium Apartment – 4
Room amenities
Area: 29-80 sq.m.
Type: Forest
Standard beds: Bedrooms 180/200
Extra beds: Sofa bed/Armchair bed
Bathroom: Shower cubicle
Terrace: Available
High-quality bed linen, bathrobes and towels
Coffee machine and electric kettle
A safe for storing belongings
A well-stocked mini-bar
A bottle of mineral water, tea, coffee – free of charge
Functional shower cabin
Rituals bath cosmetics
Luxury bathrobes and slippers
Professional hairdryer
Free high-speed wireless internet
Air conditioning with individual temperature control
IP TV/Interactive Hotel Television System
Restaurants
Restaurants The Kashmir Wellness & Spa Hotel will enchant you with its unique atmosphere.
with a variety of drinks and exquisite cuisine. We have prepared countless flavours
surprises and temptations that will awaken the curiosity of even the greatest connoisseurs
culinary art. We've also taken care of you – lovers of healthy and
organic food. Come visit us! Please see the location
establishments and their opening hours:
Restaurant Pashmina
Location: 1st Floor – Reception
Opening hours: 8:00 – 23:30
Lobby bar & Lounge
Location: 1st Floor – Reception
Opening hours: 7:00 AM – 12:00 AM
Whiskey Club
Location: 2nd floor – above Reception
Opening hours: 7:00 AM – 12:00 AM
Social Bar
Location: 2nd floor – above Reception
Opening hours: 7:00 AM – 12:00 AM
Nightclub
Location: 1st floor
Opening hours: please check with Reception.
Summer Bar
Location: 1st floor – next to the outdoor pool
Opening hours: seasonal, in summer
The concept uniting the five elements, a symbol of life, peace, and ourselves – earth, air,
Water, fire and soul!
Kashmir Wellness & Spa – is a place created especially for you!
Embark on an exciting journey with us into a relaxing atmosphere surrounded by nature –
to rediscover health, restore the body, and inspire the soul.
We have created an innovative Wellness and Spa concept for you, having designed spaces,
procedures and programmes focused on health, beauty, a fresh appearance, and
Uncompromising care for your inner relaxation, which you deserve!
Spa Centre
Location: Basement level.
Opening hours: 9:00 – 21:00
At your disposal:
Indoor mineral pool / Indoor relaxation pool
Open mineral pool / Open infinity pool
Jacuzzis – 2 units / Whirlpool baths – 3 units
Finnish sauna
Aromatherapy sauna
Infrared sauna
Herbal sauna
Salt room
Aromas for the steam room
Salt steam room
Gentle steam
Forest House
Rest area
Fitness centre
Procedure Spa Rooms / Wellness Procedure Rooms
Beauty salon / Hairdresser / Manicure and pedicure
Mineral water
Balneological assessment of mineral water from natural spring No. 2 Velingrad
Chepino, 47.7°C.
Therapeutic and preventative properties of water
– Degenerative and inflammatory joint diseases – osteoarthritis, rheumatoid arthritis,
Ankylosing spondylitis, coxarthrosis, etc.
– Diseases of the peripheral nervous system – discopathy, radiculitis, plexitis,
Polyneuritis and others
- Orthopaedic diseases - movement in post-traumatic and post-operative states
conditions.
– Non-tuberculous diseases.
– Gastrointestinal diseases, colitis, gastritis, ulcers, etc.
– Diseases of the excretory system, urolithiasis, chronic cholecystitis,
Chronic hepatitis and others
– Skin diseases – chronic non-specific dermatitis.
Information / Reception
The reception is open 24/7.
2. Registration Check-in at Hotel Kashmir Wellness & Spa begins at 3:00 PM.
3. Departure on the day of departure, the following takes place by 12:00.
Note: For an earlier check-in or a later check-out, please
Please go to the reception desk.
4. Room cleaning Produced daily with 10:00 to 14:00bed linen is changed
Towels and bathrobes are provided daily or upon request every two nights.
If you require new bed linen or towels, please contact reception.
Note: Please remember that the towels in your room are for use only
for use within it. For the spa centre and swimming pools, you will be provided
Extra towels.
5. Please use the buttons on the inside of the door to let us know:
Do Not Disturb, Please Service Room, Do Not Disturb
6. Each room is fitted with Electronic safeis free to use and
recommended. Hotel staff are not responsible for personal belongings and valuables,
stored outside the safe.
7. Each room is equipped withAir conditioning system air, common to all
hotel, with individual settings for a specific room. The system only works
When inserting the key card into the lighting slot.
8. Internet – Internet usage is a free service and available to everyone
To hotel guests. Wi-Fi is available in your room, as well as in all common areas. If you
If you encounter any connection issues or have other questions, please contact
reception.
Telephone Directory
To contact a hotel room/suite, please dial:
– 1 for section A and the corresponding room number
– 2 for section B and the corresponding room number
Reception - 9
Restaurant Pashmina - 8
Spa centre - 7
Lobby Bar & Lounge - 6
Whiskey Club/ Social Bar - 5
Night Bar - 4
Summer Bar - 3
Pet Policy:
Hotel Kashmir Wellness & Spa accepts pets small breeds, vaccinated and
If a relevant document/passport is presented.
The daily fee is 35 euros.
Having animals in the restaurant and spa centre is prohibited.
The permissible number of animals in the room is 1 animal.
In the event that an animal causes damage to the hotel's property, the hotel reserves the right
To charge pet owners.
Additional services
Horse riding
Arena horse riding, beginner riding lessons with an instructor, hacks
Outdoor trip with a guide, extreme horse riding with an instructor, pony rides
2. Ski slopes -
"Old Man", "Yundola", "Hristo Smirnenski"
Ski equipment, instructor
3. Indoor and outdoor sports facilities
/ Chepinets Stadium, sports hall for volleyball, basketball, etc. /
4. Tennis courts
5. Karting
6. Bicycles
Cycling routes
7. Water sports
Catamaran on Kleptuza Lake, boating on Dospat Lake, canoeing on
Lake Beglik
8. Adventure park on Golyam Beglik dam
9. Walking Routes
/ eco-trails, picnic spots, etc. /
10. Historical landmarks
/ museums, churches, chapels, etc. /
11. Day trips
/ Plovdiv, Pazardzhik, Batak, etc./
12. Caves
"The Little Wooden Horse", "Snow White", etc.
Dear guests!
Kashmir Wellness & Spa Hotel Staff
Highly values your opinion!
Our goal is to continuously improve the quality of the services provided, as well as the overall
the atmosphere of the hotel. We frankly strive to satisfy all your needs and
wishes and for this, we sincerely ask you to share your
impressions upon leaving the hotel!
Thank you for your purchase Kashmir Wellness & Spa Hotel!
Enjoy every minute of your stay. We hope to see you again
Welcome you as our guests!
All rules regarding Hotel policies regarding personal datayou
You'll find it on the hotel's official website.